Is Intercom AI-ready?
Yes, mostly.
Intercom scores 81/100 for AI search readiness. AI crawlers can reach and read it, with a few gaps that are worth fixing.
Can AI crawlers get in?
What intercom.com/robots.txt says to each crawler.
- GPTBotOpenAIAllowed
- PerplexityBotPerplexityAllowed
- ClaudeBotAnthropicAllowed
- Google-ExtendedGoogleAllowed
Key signals
What an answer engine finds on the homepage.
llms.txt
Valid · 57 links
llms-full.txt
Not found
Sitemap
159 URLs
Schema.org JSON-LD
WebSite, Organization, ImageObject +9
Text in initial HTML
1,178 words
Response time
709 ms
Biggest wins
What Intercom could fix first
- 1
Authorship and freshness
Citation readiness+4 pts possibleShow an author and published/updated dates (in markup and JSON-LD).
- 2
Answer-ready formats
Citation readiness+4 pts possibleAdd an FAQ section (with FAQPage schema) and question-style headings that mirror real queries.
- 3
Content density
Content extractability+3 pts possibleTrim inline scripts, styles and markup bloat so text makes up a larger share of the page.
- 4
llms-full.txt is available
Bot access+2 pts possiblePublish the generated llms-full.txt alongside llms.txt.
- 5
llms.txt is present and valid
Bot access+1 pts possibleFix the validation issues below or regenerate the file with LLMready.
Every check
The full breakdown
Snapshot of the homepage measured on 28 October 2026 with the same live crawl as the free LLMready audit. A high score means AI engines can reach, read and understand a site. It doesn't guarantee citations — those also depend on authority, relevance and the question being asked. Sites change — run a fresh audit for today's result.
Marketing and sales ranking
Full benchmarkMedian 84/100 across 12 measured marketing and sales sites (all sites: 77).
Similar scores elsewhere
Sites in other industries that landed close to 81.
How does your site compare to Intercom?
Get the same breakdown for your site — crawler access, extractability, metadata and citation readiness — plus a generated llms.txt. B- is the bar to beat.